Shipping & Returns

Thank you for choosing Bobbins Design.  

For any inquiries regarding your order, please contact us.

Turnaround Time

All linens are custom and turnaround time normally runs about 2-3 weeks, plus shipping. If an item has to be ordered in, plan on another week or so. We will let you know if this is the case. If you require a rush order, we will try to accommodate your request. Please contact us for assistance, and kindly note that additional fees will apply to all rush orders. 

Return Policy

Personalized items are not returnable, refundable, or exchangeable unless a mistake is made on our part. Please make sure and check all order details before checking out. If an item is damaged or incorrectly embroidered due to our error, we will gladly replace the damaged item for a new one, or refund you if this is not possible.